Our Guests ARE Our Business
Our Mission is to entertain and delight our guests in a top quality marine life facility.
Find everything you need to plan your visit to the Aquarium, including special notices, general facility and accessibility information, and operating hours. If you can’t find what you need, please contact us.
General Facility Information
Frequently Asked Questions
Please take a few moments to look through the FAQ’s for answers to your own questions. If not, below the FAQ’s you will find several convenient ways to ask us directly.
How long are your tickets good for?
What forms of payment do you accept?
Do I have to use the U-Pick Combo tickets the same day?
Can I leave and revisit the same day?
How long does it take to tour each attraction?
What types of discounts do you have available?
Where can I park?
Do you allow cameras/camcorders?
Is the Aquarium wheelchair accessible?
Do you have wheelchairs?
Do I need reservation?
Do you have or can I bring a stroller?
Do you allow pets?
Do you host birthday parties for children?
Submit Your Question
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Still Need Help?
Please contact out friendly aquarium staff directly by phone or email or complete our quick Online FAQ Form.
Phone: 865 430-8808
Toll Free: 888-240-1358